Avp, Operations Modernization & Workforce Transformation

Nationwide Mutual Insurance Company

United States
Base: $154,000.00-$290,000.00 national range; expe...
Fully remote
Ai and automation roadmap development
Global delivery strategy execution
Change management and adoption leadership
This role is critical for advancing Personal Lines Operations by leading workforce transformation and integrating AI tools into operational practices

Job Summary

  • This role is critical for advancing Personal Lines Operations by leading workforce transformation and integrating AI tools into operational practices.
  • The position requires a leader who can balance onshore, near shore, offshore, and digital execution while partnering with enterprise teams to accelerate digital adoption.
  • Nationwide offers comprehensive benefits including medical/dental/vision, life insurance, a company-paid pension plan, and a minimum of 18 days of paid time off annually.

Matching Summary

This role is critical for advancing Personal Lines Operations by leading workforce transformation and integrating AI tools into operational practices.

Salary

Base: $154,000.00-$290,000.00 national range; Expected starting: $154,000.00-$258,000.00; Benefits: Medical/dental/vision, 401(k) match, company-paid pension, 18+ days PTO

Skills & Requirements

Must-have

  • AI and automation roadmap development
  • Global delivery strategy execution
  • Change management and adoption leadership
  • Vendor governance and performance monitoring
  • Process redesign methodologies like Lean Six Sigma

Nice-to-have

  • Strong executive communication skills
  • Ability to create clarity from ambiguity
  • Experience coaching teams on new technologies
  • Passion for delivering extraordinary customer care
  • Strategic vendor relationship building

Key Requirements

  • Bachelor's degree or post-secondary studies strongly preferred
  • 10+ years experience in enterprise automation and AI initiatives
  • 5+ years in leadership capacity at an executive level
  • Knowledge of AI/ML concepts and agentic AI systems
  • Open to working remotely within the United States

Work Rights

Not specified

Tailored Resume

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