Membership Services Advisor

fitnessfirstcareers

United Kingdom
Not specified; not specified; benefits: free gym m...
On-site
Customer service experience required
Excellent communication skills needed
It literate with digital focus
The Membership Services Advisor position at Fitness First offers an opportunity to join a growing contact center focused on delivering exceptional service to members through various digital communication channels. The role requires strong customer service skills and the ability to thrive in a fast-paced environment

Job Summary

  • The role focuses on delivering exceptional service to members through multiple digital communication channels.
  • Candidates must be motivated individuals able to take ownership of their role in a fast-paced environment.
  • Benefits include free gym membership, 21 days holiday plus birthday off, and full training provided.

Matching Summary

Match Score: 85

The Membership Services Advisor position at Fitness First offers an opportunity to join a growing contact center focused on delivering exceptional service to members through various digital communication channels. The role requires strong customer service skills and the ability to thrive in a fast-paced environment.

Salary

Not specified; Not specified; Benefits: Free gym membership, 21 days holiday, employee discount scheme

Skills & Requirements

Must-have

  • Customer service experience required
  • Excellent communication skills needed
  • IT literate with digital focus

Nice-to-have

  • Experience with high email volumes
  • Proactive first call resolution mindset
  • Strong problem-solving abilities

Key Requirements

  • Customer service experience
  • IT literacy
  • Ability to work individually and as part of a team

Work Rights

Not specified

Tailored Resume

Cover Letter