Patient Service Representative I, Winston-salem, Clemmons, Davie & Bermuda Run
Advocate Health
Winston-Salem, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Not specified (likely onsite due to the nature of the role)
Accurate patient demographic and insurance information
Collect patient liabilities and estimates
Verify insurance benefits and obtain authorization
Advocate Health is seeking a full-time Patient Service Representative I to join their teams in Winston-Salem, Clemmons, Davie, and Bermuda Run. The role involves patient registration, insurance verification, and financial counseling duties, with a focus on delivering excellent customer service
Job Summary
The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information.
This position requires multi-tasking and effective problem-solving skills, and it is expected that the PSR will foster positive relationships with all patients in an effort to provide quality service.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Match Score: 85
Advocate Health is seeking a full-time Patient Service Representative I to join their teams in Winston-Salem, Clemmons, Davie, and Bermuda Run. The role involves patient registration, insurance verification, and financial counseling duties, with a focus on delivering excellent customer service.
Salary
Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Accurate patient demographic and insurance information
Collect patient liabilities and estimates
Verify insurance benefits and obtain authorization
Communicate issues and process improvement opportunities
Maintain knowledge of payer requirements
Work collaboratively for timely information flow
Nice-to-have
Foster positive patient relationships
Problem-solving in high-stress areas
Proactive communication with management
Pleasant and professional demeanor
Key Requirements
High school diploma or GED
Patient access, insurance verification, billing, or CMA experience preferred
Knowledge of Medicare, HIPAA, and EMTALA rules
Experience with Microsoft Outlook, Word, Excel, and ADT software