Sr. Digital Strategist, Hospitality

Klaviyo

Boston, MA, United States
$132,000 - $198,000 usd; not specified; not specif...
On-site
Crm, email marketing, sms marketing
Ai tools and workflows
Hospitality industry expertise
Serve as a trusted advisor to hospitality customers, helping them translate Klaviyo’s platform into measurable outcomes across guest engagement, loyalty, and revenue growth

Job Summary

  • Serve as a trusted advisor to hospitality customers, helping them translate Klaviyo’s platform into measurable outcomes across guest engagement, loyalty, and revenue growth.
  • Partner with Onboarding Services and Customer Success teams to deliver a seamless experience for complex, multi-system environments (POS, PMS/Reservations, loyalty, and e-commerce).
  • Act as the customer’s advocate across Klaviyo, influencing product roadmap priorities, feature development, and partner integrations based on real-world needs.

Matching Summary

Serve as a trusted advisor to hospitality customers, helping them translate Klaviyo’s platform into measurable outcomes across guest engagement, loyalty, and revenue growth.

Salary

$132,000 - $198,000 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • CRM, email marketing, SMS marketing
  • AI tools and workflows
  • Hospitality industry expertise
  • Data-driven marketing campaigns
  • Customer data platforms (CDPs)

Nice-to-have

  • Collaborative team environment
  • Adaptable to changing priorities
  • Client-facing communication skills

Key Requirements

  • 7+ years of experience in Hospitality
  • 7+ years of experience in CRM, email marketing, SMS marketing, owned channels, digital marketing
  • Bachelor's degree or commensurate experience
  • Experience with Klaviyo or similar platforms
  • Experience with Customer Data Platforms (CDPs)

Work Rights

Not specified

Tailored Resume

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