Not specified; not specified; benefits: 25-27 days...
Minimum 2 years management experience
Experience in service process improvements
Performance management and staff motivation
The role focuses on leading a team of Health Care Professionals to eliminate financial penalties and improve customer satisfaction through strict adherence to service levels
Job Summary
The role focuses on leading a team of Health Care Professionals to eliminate financial penalties and improve customer satisfaction through strict adherence to service levels.
Candidates must possess detailed knowledge of the scheme's relevant legislation, policies, and systems while managing HR-related decisions and staff development.
Benefits include 25 days' holiday, paid volunteering days, comprehensive pension schemes, and access to Employee Network Groups for professional growth.
Matching Summary
The role focuses on leading a team of Health Care Professionals to eliminate financial penalties and improve customer satisfaction through strict adherence to service levels.
Salary
Not specified; Not specified; Benefits: 25-27 days holiday, pension, life assurance, cycle2work, parental leave, voluntary benefits
Skills & Requirements
Must-have
Minimum 2 years management experience
Experience in service process improvements
Performance management and staff motivation
Knowledge of relevant legislation and policies
Strong analytical skills with MS Office proficiency
Nice-to-have
Ability to work in high-pressure environments
Stakeholder management and communication skills
Proven track record of building teams
Experience with clinical governance monitoring
Capacity to deliver presentations to stakeholders
Key Requirements
Minimum 2 years management experience
Government baseline personnel security standard vetting
Counter Terrorist Check (CTC) clearance
Detailed knowledge of service legislation and policies
Work Rights
Must pass government baseline personnel security standard vetting and Counter Terrorist Check (CTC)