Integration Support Engineer

Zocdoc

Pune, India
On-site
System integration health
Api monitoring
Network troubleshooting
Your expertise will be vital to maintaining the high availability of our systems, which is critical to Zocdoc's mission of delivering a better healthcare experience

Job Summary

  • Your expertise will be vital to maintaining the high availability of our systems, which is critical to Zocdoc's mission of delivering a better healthcare experience.
  • Full ownership of the continuous monitoring and health checks of system integrations, troubleshooting and resolving real-time integration errors, API failures, and data flow disruptions.
  • Zocdoc is certified as a Great Place to Work 2022-2026.

Matching Summary

Your expertise will be vital to maintaining the high availability of our systems, which is critical to Zocdoc's mission of delivering a better healthcare experience.

Skills & Requirements

Must-have

  • System integration health
  • API monitoring
  • Network troubleshooting
  • Log analysis and automation
  • Incident management best practices
  • Generative AI tools integration

Nice-to-have

  • Proactive problem-solver
  • Cross-functional collaboration
  • Sense of humor
  • Detail-oriented and meticulous
  • Compassionate and consultative approach

Key Requirements

  • 2+ years experience
  • Integrate generative AI tools
  • SQL, Python, PowerShell, or Bash proficiency
  • API integrations understanding
  • Monitoring tools experience (Splunk, Datadog, Prometheus)
  • Superb communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter