Manager Bank Fraud Solutions Delivery

Ally

Charlotte, NC, US
On-site
Fraud technology initiative delivery
Disputes and claim management expertise
Cross-functional stakeholder collaboration
The Manager of Fraud Solutions Delivery is responsible for the end-to-end delivery of fraud technology initiatives across platforms, channels, and products

Job Summary

  • The Manager of Fraud Solutions Delivery is responsible for the end-to-end delivery of fraud technology initiatives across platforms, channels, and products.
  • This role operates at the intersection of Fraud Strategy, Technology, Product, Operations, Compliance, and Data Science to drive modernization.
  • With a specialized focus on disputes and claim management, the role enables improvements to claims intake, operational workflow, and customer experience.

Matching Summary

The Manager of Fraud Solutions Delivery is responsible for the end-to-end delivery of fraud technology initiatives across platforms, channels, and products.

Skills & Requirements

Must-have

  • Fraud technology initiative delivery
  • Disputes and claim management expertise
  • Cross-functional stakeholder collaboration
  • Regulatory compliance knowledge
  • Scalable technical solution design

Nice-to-have

  • Debit card growth enablement experience
  • Operational workflow improvement skills
  • Customer experience enhancement focus
  • Data science integration capability

Key Requirements

  • US work authorization required (no sponsorship)
  • Experience in fraud strategy and technology
  • Background in dispute and claim management

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter