Not specified; annual profit share bonus available...
Not specified
Proven experience managing digital marketing channels
Strong data-driven mindset for measuring impact
Solid understanding of user adoption strategies
Elsevier is seeking a Customer Engagement Manager for their Corporate Marketing team to enhance customer loyalty and retention through strategic engagement. The role focuses on driving account growth and community engagement by employing data-driven marketing strategies
Job Summary
The role drives commercial retention, account growth, and community engagement from within the existing customer base.
You will apply a broad mix of marketing strategies including value-based engagement, usage insights, and strategic partnerships to create measurable impact.
The company offers extensive benefits including flexible working hours, sabbatical leave, and a comprehensive pension plan.
Matching Summary
Match Score: 85
Elsevier is seeking a Customer Engagement Manager for their Corporate Marketing team to enhance customer loyalty and retention through strategic engagement. The role focuses on driving account growth and community engagement by employing data-driven marketing strategies.
Salary
Not specified; Annual Profit Share Bonus available; Comprehensive Pension Plan included
Skills & Requirements
Must-have
Proven experience managing digital marketing channels
Strong data-driven mindset for measuring impact
Solid understanding of user adoption strategies
Experience with B2B or complex product environments
Ability to build customer advocacy programs
Nice-to-have
Interest in applying AI tools in marketing
Proactive and innovative mindset
Experience with lifecycle marketing strategies
Background in thought leadership initiatives
Key Requirements
Proven experience in digital marketing optimization