Service Delivery Lead

Dentsusports

Illinois, US
Base: $72,000-$96,000; bonus/equity: not specified...
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Regional service performance and governance
Finance processes and systems standardization
Outsourcing agreement management
** Dentsusports is seeking a Service Delivery Lead to oversee the service performance and governance framework for regional finance operations in the Americas. The role requires experience in shared services and a solid understanding of financial processes, emphasizing continuous improvement and collaboration. **

Job Summary

  • The Service Delivery Lead will implement and run the regional service performance and governance framework ensuring a coordinated focus on best practice, process, and policy alignment as well as continuous improvement across Americas Operational Finance.
  • This role will champion the improvement and standardization of finance processes and systems and provide leadership in market process changes.
  • The anticipated salary range for this position is ($72,000-$96,000).

Matching Summary

Match Score: 75

** Dentsusports is seeking a Service Delivery Lead to oversee the service performance and governance framework for regional finance operations in the Americas. The role requires experience in shared services and a solid understanding of financial processes, emphasizing continuous improvement and collaboration. **

Salary

Base: $72,000-$96,000; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) matching, paid time off

Skills & Requirements

Must-have

  • Regional service performance and governance
  • Finance processes and systems standardization
  • Outsourcing agreement management
  • Service Level Agreements (SLAs) evaluation
  • Continuous improvement initiatives
  • Operational Finance KPIs improvement

Nice-to-have

  • Independent and self-motivated
  • Results oriented with attention to detail
  • Process oriented and proactive questioning
  • Team player and collaborative
  • Ability to conceptualize future state

Key Requirements

  • Bachelor's degree and 3-5 years practical experience
  • Prior shared services experience/BPO is a plus
  • Solid understanding of accounting and financial processes
  • Proven ability to direct complex business problem resolution
  • Ability to learn lean principles and improvement tools
  • Ability to lead or support transformational projects

Work Rights

Not specified

Tailored Resume

Cover Letter