General Manager

Gagnon's Pet Resort

Whitestown, IN, United States
Base: $50,000 - $60,000; bonus/equity: quarterly b...
Staff recruitment and training
Customer service excellence
Payroll and budget management
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • The General Manager is responsible for managing all aspects of the pet care center including staff, customer service, financials, marketing, and compliance to ensure exceptional service and operational excellence.
  • Employees enjoy benefits such as health, vision, dental, disability, life insurance, 401k match, pet care discounts, generous PTO, and career growth opportunities within a startup mentality company.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.

Salary

Base: $50,000 - $60,000; Bonus/Equity: Quarterly Bonus Opportunities; Benefits: Health, vision, dental, disability, life insurance, 401k match, PTO

Skills & Requirements

Must-have

  • Staff recruitment and training
  • Customer service excellence
  • Payroll and budget management
  • Safety and compliance enforcement
  • Inventory and accounts payable management
  • Social media and local marketing management
  • Pet care operational oversight

Nice-to-have

  • Strong interpersonal and communication skills
  • Problem-solving and sound judgment
  • Ability to multi-task and manage time effectively
  • Passionate team player and motivator
  • Community engagement and partnership building
  • Experience with Microsoft Office Suite

Key Requirements

  • Five plus years full P&L management experience
  • Veterinary, boarding and/or grooming experience
  • Experience managing inventory and accounts payable
  • Ability to work evenings, weekends, and holidays
  • Must frequently lift 40 pounds
  • Proficiency in Microsoft Office and database applications
  • BS/BA degree is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter