Product Complaint Analyst I

Boston Scientific Foundation Inc

Arden Hills, MN, US
Base: $51,000 - $96,900; bonus/equity: not specifi...
On-site
Analyze customer complaints
Determine regulatory reportability
Adherence to gmps
The Product Complaint Analyst I will be help to analyze customer complaints to determine which are regulatory reportable and coordinates activities with internal, field, and end use customers

Job Summary

  • The Product Complaint Analyst I will be help to analyze customer complaints to determine which are regulatory reportable and coordinates activities with internal, field, and end use customers.
  • The Product Complaint Analyst I will be responsible for adherence to Good Manufacturing Practices (GMPs) and proper complaint handling per the Code of Federal Register (CFR) and other governmental regulations.
  • In all actions, the Product Complaint Analyst I will demonstrate a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

Matching Summary

The Product Complaint Analyst I will be help to analyze customer complaints to determine which are regulatory reportable and coordinates activities with internal, field, and end use customers.

Salary

Base: $51000 - $96900; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Analyze customer complaints
  • Determine regulatory reportability
  • Adherence to GMPs
  • Complaint handling per CFR
  • Communicate investigation results
  • Patient safety commitment

Nice-to-have

  • Innovation
  • Global Collaboration
  • Winning Spirit
  • High Performance
  • Advancing skills and career

Key Requirements

  • Bachelors degree
  • Less than one year of experience
  • Experience in complaint handling
  • Experience writing MDRs
  • Experience with Medical Devices
  • Experience with Trackwise system
  • Experience with Microsoft Programs
  • Strong analytical skills
  • Problem solving skills
  • Excellent communication skills
  • Strong organizational skills
  • Attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter