Specialist, Service Request Automation Engineer

leHACK

Hyderabad, India
Hybrid
Servicenow portal development
Javascript, jelly, web services, xml, html, css
Agile delivery & practice
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches

Job Summary

  • Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.
  • The Automation and Customer Portals team provides IT automation to the IT community and business customers, focusing on the ServiceNow portal.
  • This role is critical to driving the effort to define & deliver automated products or services that increase operation integrity & productivity and reduces costs related to initiating, assigning, and completing IT service requests.

Matching Summary

Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.

Skills & Requirements

Must-have

  • ServiceNow portal development
  • JavaScript, Jelly, Web Services, XML, HTML, CSS
  • Agile delivery & practice
  • ITSM, SDLC, Solution Architecture
  • ServiceNow Knowledge Base and Service Catalog administration
  • ServiceNow CMS (ESS) development
  • Flow Designer and workflow development

Nice-to-have

  • DevOps environment and Agile practices
  • Automated testing solutions development
  • Multi-cultural environment collaboration
  • Intellectually curious and empathetic

Key Requirements

  • Five years+ of experience in IT platform/service/software engineering
  • Experience with databases and ORM frameworks
  • Experience with development tools like ESLint
  • Experience with unit testing (Mocha, Chai, Jest)
  • Experience with various aspects of the ServiceNow platform including CMDB
  • Experience with administration of the ServiceNow instance

Work Rights

Not specified

Tailored Resume

Cover Letter