Customer Experience Coordinator (relief) - Williamsburg, Nyc

Veterinary Emergency Group

Williamsburg, United States
Base: $20.00 - $30.00ph; bonus/equity: not specifi...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
VEG is dedicated to transforming the emergency veterinary experience by providing 24/7 care for pets and their owners

Job Summary

  • VEG is dedicated to transforming the emergency veterinary experience by providing 24/7 care for pets and their owners.
  • The Customer Experience Coordinator greets customers with warmth, manages communications, and routes urgent medical calls to doctors immediately.
  • Employees receive competitive compensation ranging from $20.00 to $30.00 per hour along with flexible schedules and employee swag.

Matching Summary

VEG is dedicated to transforming the emergency veterinary experience by providing 24/7 care for pets and their owners.

Salary

Base: $20.00 - $30.00/hr; Bonus/Equity: Not specified; Benefits: Flexible schedules, referral program, scrubs, food

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • Tolerance for noisy environments odors
  • Strong multitasking in high stakes settings

Nice-to-have

  • Empathetic people-centric approach
  • High emotional intelligence
  • Creative problem solving skills
  • Humility and team ownership
  • Curious nature seeking growth

Key Requirements

  • 2+ years of customer service role experience
  • Availability for rotating night weekend holiday shifts
  • Willingness to work in noisy environment with odors

Work Rights

Not specified

Tailored Resume

Cover Letter