Gbs Healthcare Recovery Advocates

Dogpawz

Not specified
Execute premier recovery support processes
Collaborate with operations partners globally
Generate express critical orders
Dogpawz is seeking GBS Healthcare Recovery Advocates to manage customer shipment recovery and escalations. The role involves communication with customers and operations teams to tailor resolutions for shipment issues, particularly in the healthcare sector

Job Summary

  • GBS Healthcare Recovery Advocates serve as the direct communication channel for Premier customers and Operations to design tailored resolution plans.
  • The role involves leveraging the Command Center to intervene when shipments need attention and generating same-day delivery orders via Express Critical.
  • UPS is a Fortune Global 500 organization committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

Match Score: 75

Dogpawz is seeking GBS Healthcare Recovery Advocates to manage customer shipment recovery and escalations. The role involves communication with customers and operations teams to tailor resolutions for shipment issues, particularly in the healthcare sector.

Skills & Requirements

Must-have

  • Execute Premier Recovery Support processes
  • Collaborate with Operations Partners globally
  • Generate Express Critical orders
  • Add exception scans into UPMA
  • Follow Special Handling Instructions

Nice-to-have

  • Demonstrate oral and written presentation skills
  • Ability to multi-task under critical deadlines
  • International skill certification preferred

Key Requirements

  • Preferably Bachelor's Degree
  • International skill certification (preferred)
  • Permanent employee type

Work Rights

Not specified

Tailored Resume

Cover Letter