Customer Service Representative - Inver Grove Heights Animal Hospital

Lakefieldveterinarygroup

Inver Grove Heights, Minnesota, United States
Base: $18-$22 usd ph; bonus/equity: not specified;...
On-site
High school diploma or ged required
Basic knowledge of medical terminology
Proficiency with microsoft office suite
The Customer Service Representative actively recruits new clients and promotes hospital services while ensuring superior client care

Job Summary

  • The Customer Service Representative actively recruits new clients and promotes hospital services while ensuring superior client care.
  • This role involves answering basic questions, acting as an initial triage for patient needs, and scheduling appointments to optimize team productivity.
  • The position requires managing cash drawers, dispensing prescription items, and resolving customer complaints in a professional manner.

Matching Summary

The Customer Service Representative actively recruits new clients and promotes hospital services while ensuring superior client care.

Salary

Base: $18-$22 USD per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Basic knowledge of medical terminology
  • Proficiency with Microsoft Office Suite
  • Cash management and daily reconciliation
  • Ability to lift up to 30 lbs unassisted

Nice-to-have

  • 1+ years experience in retail sales or customer service
  • Experience in a medical facility desired
  • Strong organizational and time management skills
  • Foster culture built on values like WOW Service
  • Prioritize work with frequent interruptions

Key Requirements

  • High School Diploma or GED
  • 1+ years experience preferred
  • Medical facility experience desired

Work Rights

Not specified

Tailored Resume

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