Senior Technical Analyst (bilingual English/spanish)

The Bank of Nova Scotia

Scarborough, Ontario, Canada
On-site
Technical support for cash management products
Manage client escalations
Onboarding electronic cash management services
The Senior Technical Analyst supports the success of Global Transaction Banking (GTB) in Canada by executing goals and initiatives aligned with business strategies while ensuring compliance with regulations and internal policies

Job Summary

  • The Senior Technical Analyst supports the success of Global Transaction Banking (GTB) in Canada by executing goals and initiatives aligned with business strategies while ensuring compliance with regulations and internal policies.
  • Responsibilities include managing escalations, and ensuring service standards, including coverage during select holidays for international clients.
  • This role also involves onboarding and supporting electronic cash management services for Scotiabank’s top-tier commercial and corporate clients, while driving process improvements to optimize service delivery.

Matching Summary

The Senior Technical Analyst supports the success of Global Transaction Banking (GTB) in Canada by executing goals and initiatives aligned with business strategies while ensuring compliance with regulations and internal policies.

Skills & Requirements

Must-have

  • Technical support for cash management products
  • Manage client escalations
  • Onboarding electronic cash management services
  • Fluency in Spanish required
  • Strong knowledge electronic cash management
  • Compliance with regulations and policies

Nice-to-have

  • Inclusive and high-performing culture
  • Commitment to fostering inclusive culture
  • Problem solvers who love scenario planning
  • Collaboration across departments and clients

Key Requirements

  • Fluency in Spanish
  • Experience managing client relationships
  • Familiarity with operational risk, regulatory compliance, and AML/ATF frameworks

Work Rights

Not specified

Tailored Resume

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