Broker Customer Support Executive

Hiscox

York, United Kingdom
2d onsite
Customer/client focussed sector experience
Excellent verbal communication
Clear written communication
As an Insurance expert you will be an expert in inbound phone based broker service as well as providing administration support through the management of workflow and email request

Job Summary

  • As an Insurance expert you will be an expert in inbound phone based broker service as well as providing administration support through the management of workflow and email request.
  • The work of the team follows a set process, for a variety of different phone based tasks and this will include: Broker focus, deliver a best in class service directly to our Brokers.
  • We have learned that working life doesn’t always have to be in the office, and we use hybrid working to encourage a healthy work life balance.

Matching Summary

As an Insurance expert you will be an expert in inbound phone based broker service as well as providing administration support through the management of workflow and email request.

Skills & Requirements

Must-have

  • customer/client focussed sector experience
  • excellent verbal communication
  • clear written communication
  • taking ownership and managing workload
  • customer focussed
  • understanding the importance of brand

Nice-to-have

  • innovative approach to customer service
  • strong brand and values
  • challenging convention
  • passionate about helping people
  • gets things done

Key Requirements

  • No insurance experience needed
  • Full training will be provided

Work Rights

Not specified

Tailored Resume

Cover Letter