Customer Care Representative

AIA

Sydney, Australia
3d onsite
Proven call centre experience
Exceptional verbal communication skills
Ability to work with complex systems
The role involves delivering exceptional customer service over the phone and via email while building productive customer relationships

Job Summary

  • The role involves delivering exceptional customer service over the phone and via email while building productive customer relationships.
  • AIA offers flexible working arrangements including 3 days in office and 2 days working from home.
  • Employees gain access to unique perks such as the AIA Vitality program, Employee Share Purchase Plans, and additional leave days.

Matching Summary

The role involves delivering exceptional customer service over the phone and via email while building productive customer relationships.

Skills & Requirements

Must-have

  • Proven call centre experience
  • Exceptional verbal communication skills
  • Ability to work with complex systems

Nice-to-have

  • Previous insurance background
  • Motivated team player attitude
  • Strong passion for customer connections

Key Requirements

  • Proven experience in customer service or call centre environment

Work Rights

Not specified

Tailored Resume

Cover Letter