Mitarbeiter (m/w/d) Kundenservice

Kraftverkehr Nagel SE & Co. KG

Langenfeld, NW, DE
On-site
Customer monitoring and support
Handling driver reports
Processing customer complaints
The tasks include customer monitoring and support, handling driver reports, and processing customer complaints

Job Summary

  • The tasks include customer monitoring and support, handling driver reports, and processing customer complaints.
  • We offer a crisis-proof job in a systemically relevant industry with fair, punctual pay and social benefits.
  • Enjoy good work-life balance through various working time models and support for your individual career development.

Matching Summary

The tasks include customer monitoring and support, handling driver reports, and processing customer complaints.

Skills & Requirements

Must-have

  • Customer monitoring and support
  • Handling driver reports
  • Processing customer complaints
  • Creating customer statistics
  • Monitoring customer shipments

Nice-to-have

  • Team player
  • Resilient
  • Assertive
  • Strong communication skills
  • Customer-oriented

Key Requirements

  • Completed vocational training
  • Experience with customers
  • MS Office proficiency
  • Transport management system experience
  • Good German and English skills

Work Rights

Not specified

Tailored Resume

Cover Letter