Hvac Truck Based Customer Support Coordinator

JOHNSON CONTROLS

Chicago, IL, US
Base: $24.33 - $33.41; bonus/equity: not specified...
Manage truck inventory counts
Generate on-call schedules
Schedule customer service requests
Under general supervision, coordinates employee safety statistics, track safety training, track and manage truck inventory counts, generate on-call schedules, assist with customer surveys, and follow up on connected system’s needs

Job Summary

  • Under general supervision, coordinates employee safety statistics, track safety training, track and manage truck inventory counts, generate on-call schedules, assist with customer surveys, and follow up on connected system’s needs.
  • We offer competitive starting pay, paid training, global advancement opportunities, referral bonuses, and comprehensive benefits including medical/dental/vision insurance, HSA, life insurance, and a 401(k) savings plan with company match.
  • Partners effectively with the Install and Service Security and Fire Leaders to ensure technical service work is completed in a reasonable timeframe and to the customer’s expectations.

Matching Summary

Under general supervision, coordinates employee safety statistics, track safety training, track and manage truck inventory counts, generate on-call schedules, assist with customer surveys, and follow up on connected system’s needs.

Salary

Base: $24.33 - $33.41; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Manage truck inventory counts
  • Generate on-call schedules
  • Schedule customer service requests
  • Process shipments
  • Track branch and vehicle inventories
  • Upload testing and inspections reports

Nice-to-have

  • Collaborative team environment
  • Purposeful solutions
  • Space and opportunities to grow
  • Making a difference

Key Requirements

  • Minimum of five years service industry experience
  • Managing service operations and/or service scheduling
  • High school diploma or equivalent
  • Proficient computer skills (MS Word, Excel, PowerPoint)
  • Strong data management capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter