The Global Discipline Delivery Lead is responsible for employee discipline matters and HR support in coordination with Human Resources teams and Control Functions
Job Summary
The Global Discipline Delivery Lead is responsible for employee discipline matters and HR support in coordination with Human Resources teams and Control Functions.
Responsibilities include managing discipline related matters timely and effectively, providing guidance to managers on policies, and driving consistent application of process controls.
The role requires partnering with compliance and surveillance groups, owning process and training documents, and leading team initiatives and process improvement efforts.
Matching Summary
The Global Discipline Delivery Lead is responsible for employee discipline matters and HR support in coordination with Human Resources teams and Control Functions.
Skills & Requirements
Must-have
Manage discipline related matters
Citi's case management system
Provide guidance to managers
Drive consistent application of process controls
Manage escalated issues
Partner with compliance and surveillance groups
Nice-to-have
Self-motivated and detail oriented
Proven organization and time management skills
Demonstrated problem-solving and decision-making skills
Analytical skills
Experience working with remote locations
Key Requirements
5-8 years of relevant experience
Experience in Human Resources, employee relations
Proficient in Microsoft Office
Proficient in Human Resources Management Systems
Working knowledge of HR functions
Working knowledge of applicable Employment laws
Bachelor’s degree/University degree or equivalent experience