Operational Support Analyst

University of Arkansas System

Unknown, Unknown, US
$25ph; not specified; not specified
**
Workday operational support
Duplicate record resolution
Ticket review and research
** The University of Arkansas System is seeking an Operational Support Analyst to assist with the daily review and resolution of duplicate records and support operational tasks within the Workday Operational Support team. This part-time position requires a minimum of 30 hours of undergraduate coursework and offers a flexible work schedule with up to 20 hours of work per week. **

Job Summary

  • This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket review, research, and documentation verification.
  • The role supports operational and hygiene tasks such as customer changes, org studio, and unassigned tasks, reporting to the Manager of Operations Support.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

Match Score: 75

** The University of Arkansas System is seeking an Operational Support Analyst to assist with the daily review and resolution of duplicate records and support operational tasks within the Workday Operational Support team. This part-time position requires a minimum of 30 hours of undergraduate coursework and offers a flexible work schedule with up to 20 hours of work per week. **

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday operational support
  • Duplicate record resolution
  • Ticket review and research
  • Campus-focused reporting
  • Customer changes and org studio

Nice-to-have

  • Creative problem-solving
  • Independent remote work
  • Time management skills

Key Requirements

  • 30 hours undergrad degree work
  • 1 year related experience
  • Bachelor's degree equivalent
  • Manage technical requirements
  • Manage large data volumes

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter