Customer Service Representative

American Pet Spa

Winston Salem, NC, United States
$13–$14.00ph doe + tips
**
Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
** Destination Pet, a pet care company, is seeking a Customer Service Representative who is enthusiastic about providing excellent service to both pets and their owners. The role requires strong communication skills, customer service experience, and the ability to handle a dynamic environment. **

Job Summary

  • We are revolutionizing the pet industry and looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/outs, handling payments, and responding to complaints with patience.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $13-$14.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Destination Pet, a pet care company, is seeking a Customer Service Representative who is enthusiastic about providing excellent service to both pets and their owners. The role requires strong communication skills, customer service experience, and the ability to handle a dynamic environment. **

Salary

$13–$14.00/hour DOE + tips

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • fluent in human and hound
  • making clients feel like VIPs
  • juggling phones and muddy paws
  • community that lives to elevate love

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter