Portfolio Sales Engineering Manager – Western & Northern Europe
NiCE
Remote, Western & Northern Europe
Remote
Proven leadership in pre-sales or solution consulting
Hands-on experience with conversational ai platforms
Deep understanding of nlp, llms, and automation workflows
NiCE is seeking a Portfolio Sales Engineering Manager to lead a pre-sales organization focused on AI-powered customer experience solutions across Western and Northern Europe. The role requires strong leadership in technical sales, solution selling, and a hands-on approach to engaging with clients and managing a team
Job Summary
This role offers a unique opportunity to influence how Agentic AI is adopted, trusted, and scaled across Europe.
The manager will lead a high-performing team focused on positioning autonomous agents and AI-driven CX workflows for enterprise customers.
NiCE is a global leader in AI-powered customer experience, managing over 120 million customer interactions daily.
Matching Summary
Match Score: 85
NiCE is seeking a Portfolio Sales Engineering Manager to lead a pre-sales organization focused on AI-powered customer experience solutions across Western and Northern Europe. The role requires strong leadership in technical sales, solution selling, and a hands-on approach to engaging with clients and managing a team.
Skills & Requirements
Must-have
Proven leadership in pre-sales or solution consulting
Hands-on experience with Conversational AI platforms
Deep understanding of NLP, LLMs, and automation workflows
Exceptional storytelling and executive presentation skills
Ability to translate AI capabilities into business outcomes
Nice-to-have
Experience with CCaaS and contact centre platforms
Exposure to prompt engineering and responsible AI frameworks
Cloud platform experience on AWS, Azure, or Google Cloud
Background in regulated industries like Financial Services
Previous experience in European global pre-sales organizations
Key Requirements
Leadership experience in enterprise software or SaaS pre-sales
Strong technical foundation in AI concepts and CX solutions