Dms Admin

Lithia & Driveway

Medford, OR, USA
Base: $19.25-$28.85ph; bonus/equity: not specified...
On-site
Detail-oriented with strong accuracy
Effective communication and active listening
Strong time management and organizational skills
Lithia & Driveway is seeking a DMS Admin for their Medford, OR location, responsible for managing service contract activations and cancellations while providing exceptional customer service. The role requires attention to detail, effective communication skills, and proficiency in data entry, with a base salary ranging from $19.25 to $28.85 per hour, along with a comprehensive benefits package

Job Summary

  • The Contact Center Administrator (DMS admin) is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements, while demonstrating exceptional customer service.
  • Lithia & Driveway is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions wherever, whenever, and however consumers desire.
  • We Offer Best-in-Class Industry Benefits including Medical, Dental, and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 75

Lithia & Driveway is seeking a DMS Admin for their Medford, OR location, responsible for managing service contract activations and cancellations while providing exceptional customer service. The role requires attention to detail, effective communication skills, and proficiency in data entry, with a base salary ranging from $19.25 to $28.85 per hour, along with a comprehensive benefits package.

Salary

Base: $19.25-$28.85/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Detail-oriented with strong accuracy
  • Effective communication and active listening
  • Strong time management and organizational skills
  • Proficient in Excel

Nice-to-have

  • Team player with excellent customer service focus
  • ADP and Fabsoft experience

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Basic knowledge of accounting principles

Work Rights

Not specified

Tailored Resume

Cover Letter