Patient Service Specialist - Ambulatory

Cleveland Clinic

Independence, Ohio, US
Deliver exceptional patient experience
Triage and resolve patient issues
Maintain confidential patient information
At Cleveland Clinic Health System, we believe in a better future for healthcare

Job Summary

  • At Cleveland Clinic Health System, we believe in a better future for healthcare.
  • As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
  • This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.

Matching Summary

At Cleveland Clinic Health System, we believe in a better future for healthcare.

Skills & Requirements

Must-have

  • Deliver exceptional patient experience
  • Triage and resolve patient issues
  • Maintain confidential patient information
  • Recruit and educate on MyChart

Nice-to-have

  • Proactive and 'Patients First' approach
  • Create a welcome and professional environment

Key Requirements

  • High School Diploma/GED and 2 years of experience
  • Associate’s Degree and 1 year of experience
  • Bachelor’s Degree
  • Knowledge of medical terminology (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter