Designs for multiple surfaces including ai first experiences
End-to-end design ownership from concept to execution
Intercom is hiring a Staff/Principal Product Designer to push the boundaries of product craft in an AI-first environment
Job Summary
Intercom is hiring a Staff/Principal Product Designer to push the boundaries of product craft in an AI-first environment.
The role requires a maker who can define new interaction patterns for Fin, our advanced AI agent, while maintaining exceptional visual standards.
Successful candidates will operate autonomously, raising the design bar and delivering high-impact products that millions of users interact with daily.
Matching Summary
Intercom is hiring a Staff/Principal Product Designer to push the boundaries of product craft in an AI-first environment.
Salary
Competitive salary and equity; Regular compensation reviews
Skills & Requirements
Must-have
Shipped complex high-quality software products
Designs for multiple surfaces including AI first experiences
End-to-end design ownership from concept to execution
Proficiency with Figma, Framer, and code-based prototyping
Deep passion for pixel-perfect interaction design
Nice-to-have
Ability to balance speed with obsessive detail
Strong storytelling and articulation of design decisions
Experience mentoring designers and building culture
Autonomy to drive impact without direction
Understanding of engineering constraints and workflows
Key Requirements
Staff or Principal level IC designer experience
Proven track record of shipping complex software products
Demonstrated ability to work with emerging AI technologies