Pbtb - Manager Customer Solutions

Prudential Corporation Asia Ltd

Kuala Lumpur, Malaysia
**
Manage a team of sme
Deliver department business results
Technical guidance to team members
** Prudential Corporation Asia Ltd is seeking a Manager of Customer Solutions in Kuala Lumpur, Malaysia, to oversee a team of specialists in the life insurance sector. The ideal candidate will have extensive experience in the industry, strong leadership skills, and a focus on achieving project deliverables while fostering team development. **

Job Summary

  • Oversee and manage a team of SME (Executive, Specialist and Tester) to ensure projects deliverables within the team is achieved.
  • Provides technical guidance to team members and build better career prospect and advancement for subordinates by giving exposure in areas other than the designated roles & responsibilities.
  • Leads and manage a group of business analyst in User Acceptance Testing (UAT) and Operation readiness test (ORT) planning and execution.

Matching Summary

Match Score: 75

** Prudential Corporation Asia Ltd is seeking a Manager of Customer Solutions in Kuala Lumpur, Malaysia, to oversee a team of specialists in the life insurance sector. The ideal candidate will have extensive experience in the industry, strong leadership skills, and a focus on achieving project deliverables while fostering team development. **

Skills & Requirements

Must-have

  • manage a team of SME
  • deliver department business results
  • technical guidance to team members
  • delivery of business requirement
  • personal development for staff
  • UAT and ORT planning and execution

Nice-to-have

  • partners for every life
  • protectors for every future
  • diversity is celebrated
  • inclusion assured
  • Connect, Grow, and Succeed

Key Requirements

  • 7-8 years experience in Life Insurance Industry
  • basic operational knowledge in operations
  • Knowledge of Takaful model, products
  • familiarity with Day 2 modules
  • experienced in handling projects
  • Experience in comparative analysis
  • managing/lead business analyst and operations
  • Competent in Microsoft Office application
  • Good command in English & Bahasa Malaysia
  • Able to work under pressure

Work Rights

Not specified

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