Student Account Associate

Penn State

University Park, PA, US
Base: $42,100.00 - $61,000.00; bonus/equity: not s...
Hybrid
Excellent customer service skills
Strong attention to detail
Critical thinking abilities
The position involves providing counseling and guidance to students and families regarding university policies and student accounts

Job Summary

  • The position involves providing counseling and guidance to students and families regarding university policies and student accounts.
  • Employees will handle in-depth analysis of student accounts, resolve billing issues, and manage payment postings and refunds.
  • The role offers a competitive benefits package including comprehensive medical coverage and a generous 75% tuition discount.

Matching Summary

The position involves providing counseling and guidance to students and families regarding university policies and student accounts.

Salary

Base: $42,100.00 - $61,000.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong attention to detail
  • Critical thinking abilities
  • Microsoft Word and Excel proficiency

Nice-to-have

  • Experience with student systems
  • Advising and counseling experience
  • Flexible work arrangement capability

Key Requirements

  • Associate Degree required
  • 4+ years of relevant experience
  • Successful credit history check
  • Authorized to work in the U.S.

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter