Call Center Intake Rn

Carolina Dunes Behavioral Health

Leland, North Carolina, US
Competitive salary commensurate with experience; c...
Not specified
Conduct clinical assessments for admissions
Verify medical necessity and insurance pre-authorization
Collaborate with physicians on level of care decisions
Carolina Dunes Behavioral Health is seeking a Call Center Intake RN to perform assessments and facilitate admissions for patients in Leland, North Carolina. The role requires collaboration with medical and psychiatric staff, as well as experience in mental health or substance use disorder admissions

Job Summary

  • The Intake RN performs comprehensive clinical assessments to evaluate the medical appropriateness of patients for admission into behavioral health services.
  • This role requires close collaboration with physicians, nursing staff, and external parties to ensure timely admissions and accurate documentation of patient needs.
  • Carolina Dunes Behavioral Health offers a competitive salary and comprehensive benefit plan for qualified candidates dedicated to serving veterans and the community.

Matching Summary

Match Score: 85

Carolina Dunes Behavioral Health is seeking a Call Center Intake RN to perform assessments and facilitate admissions for patients in Leland, North Carolina. The role requires collaboration with medical and psychiatric staff, as well as experience in mental health or substance use disorder admissions.

Salary

Competitive salary commensurate with experience; Comprehensive benefit plan included

Skills & Requirements

Must-have

  • Conduct clinical assessments for admissions
  • Verify medical necessity and insurance pre-authorization
  • Collaborate with physicians on level of care decisions
  • Manage medication administration and monitoring
  • Perform psychiatric and substance use disorder evaluations

Nice-to-have

  • Experience in managed care pre-certification processes
  • Strong telephone etiquette and interviewing skills
  • Knowledge of DSM-V diagnosis protocols
  • Ability to advocate for lowest appropriate level of care

Key Requirements

  • Valid current RN license from state or compact state
  • Graduation from an accredited school of nursing required
  • CPR, de-escalation, and restraint certification required
  • One or more years' experience in mental health admissions preferred
  • BSN degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter