Event Programming Specialist

Ticketmaster

Berlin, Germany
Event data input and verification
Microflex and ticketing platforms
Client issue resolution
The Global Support & Operations Organization aims to build a global center of excellence for processes, tools, and best practices to achieve high levels of employee, fan, and client satisfaction

Job Summary

  • The Global Support & Operations Organization aims to build a global center of excellence for processes, tools, and best practices to achieve high levels of employee, fan, and client satisfaction.
  • In this role, you will support Ticketmaster clients with event management needs, including building and updating events, inputting accurate data, and resolving errors.
  • The company is passionate about live entertainment and is dedicated to helping millions of fans experience it, fostering a 'Fan First' mindset.

Matching Summary

The Global Support & Operations Organization aims to build a global center of excellence for processes, tools, and best practices to achieve high levels of employee, fan, and client satisfaction.

Skills & Requirements

Must-have

  • Event data input and verification
  • Microflex and ticketing platforms
  • Client issue resolution
  • Quality assurance processes
  • Salesforce task tracking
  • Computer literate with data entry skills

Nice-to-have

  • Service oriented and customer focused
  • Proactive problem solving
  • Team player with proactive support
  • Curious learner of TM Operations Products
  • Relationship management and collaboration
  • Intuitive and empathetic

Key Requirements

  • H. S. diploma or equivalent required
  • Ability to accommodate flexible schedule
  • Excellent written and oral communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter