Customer Service Representative Bilingual Preferred

PLS

Houston, TX, United States
On-site
Superior customer service
Educate customers on products
Maintain company quality standards
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service.
  • Responsibilities include ensuring all transactions are completed in compliance with federal, state, and local regulations and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service.

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • maintain company quality standards
  • comply with regulations and policies
  • cash handling and transactions
  • point-of-sale system usage

Nice-to-have

  • engage with customers
  • offer products based on needs
  • professional appearance and demeanor
  • honest and have integrity
  • neat and clean store environment

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • English/Spanish bilingual is a plus
  • Able to work flexible hours
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter