Department Manager - Cover Position

COS

Stockholm, Sweden
Not specified; benefits: 25% staff discount; hip i...
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Proven retail leadership experience
Strong product knowledge and styling advice
Ability to analyze sales data and kpis
** COS is seeking a Department Manager for their Stockholm location, responsible for delivering exceptional customer experiences while leading a dedicated team. The ideal candidate should have retail experience, strong leadership skills, and a passion for customer service, with a focus on operational excellence. **

Job Summary

  • The role involves leading a team to deliver excellent customer experiences and drive department performance through expert styling and service.
  • Candidates will be responsible for overseeing daily store operations, managing recruitment efforts, and acting as a brand ambassador.
  • Employees receive a 25% staff discount across all H&M Group brands and access to the H&M Incentive Program along with other benefits.

Matching Summary

Match Score: 75

** COS is seeking a Department Manager for their Stockholm location, responsible for delivering exceptional customer experiences while leading a dedicated team. The ideal candidate should have retail experience, strong leadership skills, and a passion for customer service, with a focus on operational excellence. **

Salary

Not specified; Benefits: 25% staff discount; HIP incentive program included

Skills & Requirements

Must-have

  • Proven retail leadership experience
  • Strong product knowledge and styling advice
  • Ability to analyze sales data and KPIs
  • Experience with recruitment and onboarding
  • Commitment to operational excellence

Nice-to-have

  • Passion for fashion and brand culture
  • Eagerness to learn and accept feedback
  • Excellent communication and empathy skills
  • Flexibility for varied working hours
  • Background in H&M Group brands

Key Requirements

  • Previous retail experience preferably in fashion
  • Understanding of key retail KPIs
  • Ability to work evenings, weekends, and holidays
  • 38.25 hours per week contract commitment

Work Rights

Not specified

Tailored Resume

Cover Letter