As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Footscray Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
delivering exceptional customer service
in-depth customer conversations
problem solve and provide solutions
championing processes and procedures
retail banking services
Nice-to-have
articulate financial terms clearly
customer at the centre of everything
genuine interest in career growth
Key Requirements
Experience in financial services, retail or hospitality