Director Of Client Success

Harris

Hawaii, USA
Fully remote
Client satisfaction and retention
Strategic planning and execution
Cross-departmental collaboration
You will be a pivotal leader responsible for driving client satisfaction, retention, and growth through strategic planning and exceptional execution

Job Summary

  • You will be a pivotal leader responsible for driving client satisfaction, retention, and growth through strategic planning and exceptional execution.
  • Your role will involve influencing change across departments, advocating for clients, and ensuring the highest standards of service delivery in revenue cycle management.
  • We offer a competitive compensation package, a casual work environment, and a full range of employee benefits including 401(k) and health insurance.

Matching Summary

You will be a pivotal leader responsible for driving client satisfaction, retention, and growth through strategic planning and exceptional execution.

Skills & Requirements

Must-have

  • Client satisfaction and retention
  • Strategic planning and execution
  • Cross-departmental collaboration
  • Revenue cycle management best practices
  • Client advocacy and issue resolution
  • Data-driven decision making

Nice-to-have

  • Consultative sales expertise
  • Educational content development
  • Casual work environment

Key Requirements

  • 7-10 years experience in RCM client success
  • Bachelor's degree or equivalent certifications
  • Advanced Microsoft Excel proficiency
  • Willingness to travel up to 50%

Work Rights

Candidates must be based in Hawaii

Tailored Resume

Cover Letter