Commensurate with education + experience; benefits...
Call center environment
Coordination of benefits (cob)
Patient demographics collection
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure primary insurance is filed appropriately
Job Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure primary insurance is filed appropriately.
This position involves collecting patient intake documents, answering inbound/outbound calls, collecting patient demographics, and verifying insurance information.
UAMS offers benefits including medical, dental, vision plans, holiday, vacation, sick leave, education discounts, and retirement matching for eligible positions.
Matching Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure primary insurance is filed appropriately.
Salary
Commensurate with education and experience; Benefits: Yes
Skills & Requirements
Must-have
Call Center Environment
Coordination of Benefits (COB)
Patient demographics collection
Insurance verification
Inbound/outbound calls
Nice-to-have
Professional and friendly interaction
Effective communication skills
Positive working relationships
Service recovery skills
Patient and Family Centered Care
Key Requirements
High School, GED or formal educational equivalent
2 years customer service experience
2 years healthcare experience (registration or insurance verification)
Ability to follow oral instruction, read, and write
Computer/basic keyboard skills
Telephone etiquette skills
General knowledge of office machines
Work Rights
Proof of legal authority to work in the United States