Global Product Service Support Engineer, Core Histology - Onsite

Danaher

Deer Park, IL, US
Base: $95,000.00-$120,000.00; bonus/equity: eligib...
Onsite
5+ years technical support experience
Core histology instrument servicing
Tier 3 escalation resolution
Danaher is seeking a Global Product Service Support Engineer for its Core Histology division, based in Deer Park, IL. The role focuses on providing technical expertise and training support for Core Histology instruments, requiring a background in engineering or technical fields, along with relevant experience in the medical device industry

Job Summary

  • This role serves as a technical subject matter expert for Leica Biosystems' Core Histology portfolio, supporting global service teams.
  • The position requires providing Tier 3 support to resolve complex escalations and driving issue resolution for field engineers.
  • Employees will develop service documentation, deliver global training programs, and analyze field performance data to drive product improvements.

Matching Summary

Match Score: 85

Danaher is seeking a Global Product Service Support Engineer for its Core Histology division, based in Deer Park, IL. The role focuses on providing technical expertise and training support for Core Histology instruments, requiring a background in engineering or technical fields, along with relevant experience in the medical device industry.

Salary

Base: $95,000.00-$120,000.00; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Comprehensive package including medical/dental/vision insurance and 401(k)

Skills & Requirements

Must-have

  • 5+ years technical support experience
  • Core histology instrument servicing
  • Tier 3 escalation resolution
  • Service documentation development
  • Global technical training delivery

Nice-to-have

  • Regulated environment compliance knowledge
  • New product development involvement
  • Cross-functional collaboration skills
  • Diverse global audience communication

Key Requirements

  • Bachelor's degree in Engineering or related field
  • Valid driver's license with acceptable record
  • Experience with tissue processors, stainers, or coverslippers

Work Rights

Not specified

Tailored Resume

Cover Letter