Base: $18.00; bonus/equity: not specified; benefit...
Fully remote
Inbound call handling
High speed internet access
Quiet home office space
The Customer Care Representative is the frontline representative and image of MTM Health, handling inbound calls from Members, Clients and Facilities
Job Summary
The Customer Care Representative is the frontline representative and image of MTM Health, handling inbound calls from Members, Clients and Facilities.
MTM Health offers a Total Rewards program including Health, Dental and Vision Insurance, Life and Disability Insurance, and a 401(k) Retirement Plan with Company Match.
The company is an equal opportunity employer who welcomes diversity and values the ways in which we are different.
Matching Summary
The Customer Care Representative is the frontline representative and image of MTM Health, handling inbound calls from Members, Clients and Facilities.
Salary
Base: $18.00; Bonus/Equity: Not specified; Benefits: Health, Dental and Vision Insurance, Life and Disability Insurance, 401(k) Retirement Plan with Company Match, FSA and HSA Savings Plans, Wellness Program with Incentives, Voluntary & Ancillary Plans, Pay on Demand, Paid Time Off and Holiday Pay, Birthday Holiday, Maternity/Paternity Leave, Continuing Education Reimbursement Program, MTM Perks Discount Program, Career Development Programs
Skills & Requirements
Must-have
Inbound call handling
High speed internet access
Quiet home office space
Nice-to-have
Multilingual services available
Exceeds NCQA standards
Collaborative team environment
Key Requirements
Must currently reside in Hawaii
1 year of Call Center experience
6 months Customer Service experience
Basic typing/computer experience
High speed internet (3 mbps upload, 30 mbps download)