Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service
Maintenance request processing
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, and administering the campus Key Center

Job Summary

  • The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, and administering the campus Key Center.
  • The University of Arkansas offers a vibrant work environment with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs with university contributions.
  • The University of Arkansas is committed to equal opportunity and conducts background checks as part of its pre-employment screening requirements.

Matching Summary

The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, and administering the campus Key Center.

Salary

Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Customer-facing service
  • Maintenance request processing
  • Key inventory administration
  • Use of computerized maintenance management system
  • Microsoft Office proficiency
  • Effective verbal and written communication

Nice-to-have

  • General office experience
  • Familiarity with Workday
  • Knowledge of facility management processes
  • Data analysis techniques
  • Good customer service skills
  • Ability to maintain harmonious working relationships

Key Requirements

  • High school diploma or equivalent
  • At least two years of related experience
  • Criminal background check
  • Sex offender registry check

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter