Assistant Customer Service (Retail)

CHRIS HUNTER PTE. LTD.

Singapore, Singapore
Basic salary; aws (13th month bonus); variable per...
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Oversee daily customer service operations
Handle gst refund processing and smart-card applications
Resolve customer complaints and feedback efficiently
** CHRIS HUNTER PTE. LTD. is seeking an Assistant Customer Service representative for their retail location in Orchard, Singapore. The role involves overseeing daily customer service operations, addressing customer inquiries and complaints, and ensuring high service standards while providing various customer support services. **

Job Summary

  • The role involves overseeing daily customer service operations to ensure the highest priority on customer satisfaction.
  • Candidates will handle frontline support tasks including GST refunds, Smart-Card applications, and Lost & Found cases.
  • The position offers a basic salary, AWS (13th Month Bonus), and a variable performance bonus.

Matching Summary

Match Score: 75

** CHRIS HUNTER PTE. LTD. is seeking an Assistant Customer Service representative for their retail location in Orchard, Singapore. The role involves overseeing daily customer service operations, addressing customer inquiries and complaints, and ensuring high service standards while providing various customer support services. **

Salary

Basic Salary; AWS (13th Month Bonus); Variable Performance Bonus

Skills & Requirements

Must-have

  • Oversee daily customer service operations
  • Handle GST refund processing and Smart-Card applications
  • Resolve customer complaints and feedback efficiently

Nice-to-have

  • Prior experience as cabin crew or hospitality industry
  • Foster positive relationships with customers and staff
  • Compile and analyze customer feedback for improvement

Key Requirements

  • Prior experience in cabin crew or hospitality/hotel industry preferred

Work Rights

Not specified

Tailored Resume

Cover Letter