Mandarin Business Process Senior Associate

Manulife

Manila, Philippines
Hybrid
Mandarin language proficiency
Financial and non-financial transactions
Insurance processes mastery
Process and manage financial and non-financial transactions supporting Hong Kong Manulife’s Group Life and Health business line

Job Summary

  • Process and manage financial and non-financial transactions supporting Hong Kong Manulife’s Group Life and Health business line.
  • Contribute directly to delivering accurate, timely, and compliant insurance services that support our customers’ well-being.
  • We’ll empower you to learn and grow the career you want in a flexible environment where well-being and inclusion are more than just words.

Matching Summary

Process and manage financial and non-financial transactions supporting Hong Kong Manulife’s Group Life and Health business line.

Skills & Requirements

Must-have

  • Mandarin language proficiency
  • Financial and non-financial transactions
  • Insurance processes mastery
  • MS Office applications knowledge
  • Basic computer navigation skills

Nice-to-have

  • Above-average problem-solving skills
  • Strong attention to detail
  • Fast and accurate data-entry
  • Adaptable to change

Key Requirements

  • 1 year data/BPO experience
  • Undergraduates: 2 years data/BPO experience
  • Level 1 or 2 Berlitz Chinese assessment
  • 30 WPM keyboarding skills

Work Rights

Not specified

Tailored Resume

Cover Letter