Hy-Vee is seeking a Service Manager for their grocery department, responsible for providing exceptional customer service and supervising store employees. The ideal candidate will have supervisory experience and a strong commitment to customer satisfaction, along with the ability to foster a positive work environment
Job Summary
The role requires maintaining a positive attitude and creating an atmosphere of friendliness through flexibility and teamwork.
The Service Manager is accountable to the District Store Director and Store Manager while supervising all positions except designated management roles.
Employees must be able to physically perform medium work involving lifting up to 50 pounds and navigating temperature extremes.
Matching Summary
Match Score: 75
Hy-Vee is seeking a Service Manager for their grocery department, responsible for providing exceptional customer service and supervising store employees. The ideal candidate will have supervisory experience and a strong commitment to customer satisfaction, along with the ability to foster a positive work environment.
Skills & Requirements
Must-have
Supervise and coordinate employee activities
Ensure prompt and friendly customer service
Manage merchandise ordering and inventory
Train employees on safety procedures
Evaluate employee performance for personnel actions
Nice-to-have
Growth mindset and partnerships focus
Ability to learn customers' names
Strong problem-solving with limited standardization
Motivational leadership style
Understanding of store accounting basics
Key Requirements
High School or equivalent experience
Two years or more of similar work experience preferred
Ability to solve practical problems with limited standardization