Director, Key Customer Management, Digital Commerce - Jd
Coca-Cola HBC AG
Shanghai, China
Hybrid
10+ years fmcg experience
Fluent english and mandarin
Key account management skills
This role is accountable for managed accounts' P&L and overall business results delivery while shaping specific customer strategies
Job Summary
This role is accountable for managed accounts' P&L and overall business results delivery while shaping specific customer strategies.
The selected candidate must be based in Shanghai and follow a hybrid work setup with limited relocation available.
You will orchestrate cross-functional alignment across RGMX, RTM, Marketing, Supply Chain, Finance, and bottlers to ensure customer plans are executed.
Matching Summary
This role is accountable for managed accounts' P&L and overall business results delivery while shaping specific customer strategies.
Skills & Requirements
Must-have
10+ years FMCG experience
Fluent English and Mandarin
Key account management skills
Joint business planning expertise
Shanghai based location required
Nice-to-have
Digital commerce background
Strategic partnership building
Matrix environment leadership
ROI tracking experience
Growth mindset culture
Key Requirements
Bachelor's degree in Business or related field
10+ years relevant experience in FMCG
Proven track record in digital commerce customer management
Strong commercial and financial acumen
Ability to influence without direct authority
Work Rights
Must be based in Shanghai; domestic relocation only