Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services
Job Summary
Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
The role involves detailed transaction research, applying bank and card industry regulations, and documenting actions taken to resolve customer chargebacks.
The company is driven by passion for success and provides equal employment opportunities without regard to protected characteristics.
Matching Summary
Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Skills & Requirements
Must-have
chargeback dispute resolution
transaction research and analysis
knowledge of card industry regulations
documentation of dispute actions
phone communication with merchants and cardholders
Nice-to-have
multi-client/system environment experience
basic knowledge of federal credit card regulations
ability to segment work queues
analytical skills
adherence to department processes
Key Requirements
High School Diploma or Equivalent
0-2 years related dispute resolution experience
working knowledge of association and card industry regulations