Customer Banking Specialist Relief Brisbane Inner North Area

CommBank

Strathpine, Queensland, Australia
Exceptional customer service delivery
Financial services experience
Retail or hospitality experience
You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

Job Summary

  • You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
  • This role offers variety—each day you’ll connect with different teams across branches in the Brisbane City and Inner North Area, requiring travel.

Matching Summary

You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Financial services experience
  • Retail or hospitality experience
  • Articulate financial terms clearly
  • Problem solving and solution finding
  • Risk-adverse culture championing

Nice-to-have

  • In-depth customer conversations
  • Financial Health Checks assessment
  • In-branch technology demonstration
  • Digital banking options education
  • Building a career with CommBank

Key Requirements

  • Experience in financial services
  • Experience in retail or hospitality
  • Excellent communication skills
  • Ability to ask questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter