Banking Call Centre Customer Service (Retail Banking - Account Services (Non-Sales))
D L RESOURCES PTE LTD
Islandwide, Singapore
Staggered shift (5 working days, including weekends and public holidays)
Inbound call handling experience
Staggered shift availability including weekends
Good command of written and spoken english
D L Resources Pte Ltd is seeking customer service representatives for a banking call center role focused on account services, with a requirement for shift work. The position is open to fresh graduates and offers comprehensive training and development opportunities
Job Summary
The role involves handling inbound calls for bank account servicing, product enquiries, and help desk support while ensuring strict compliance standards.
Candidates must be willing to work staggered shifts between 7 am to 10 pm, including weekends and public holidays, with two non-consecutive off days per week.
A dedicated onsite training team provides a 6-7 week program covering banking products, CRM systems, and business processes to prepare new hires.
Matching Summary
Match Score: 75
D L Resources Pte Ltd is seeking customer service representatives for a banking call center role focused on account services, with a requirement for shift work. The position is open to fresh graduates and offers comprehensive training and development opportunities.
Skills & Requirements
Must-have
Inbound call handling experience
Staggered shift availability including weekends
Good command of written and spoken English
Nice-to-have
Positive mindset with a CAN-DO attitude
Previous experience in financial services or fraud setting
Passion for working with numbers and analytical skills