Sr. Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Base: $113,800 usd - $192,200 usd; bonus/equity: r...
**
Ai/ml or data-driven solutions
Talent acquisition transformation
Customer success framework
** Workday is seeking a Senior Specialized Customer Success Manager for Talent AI to enhance customer success in AI-powered Talent Acquisition workflows. The role is customer-facing, requiring experience in customer success, AI/ML, and Talent Acquisition, with a focus on driving adoption and measurable value. **

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep domain and product expertise and best practices to accelerate adoption and customer maturity against clearly defined success milestones, while influencing retention, advocacy, and expansion.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Specialized Customer Success Manager for Talent AI to enhance customer success in AI-powered Talent Acquisition workflows. The role is customer-facing, requiring experience in customer success, AI/ML, and Talent Acquisition, with a focus on driving adoption and measurable value. **

Salary

Base: $113,800 USD - $192,200 USD; Bonus/Equity: Role may be eligible for bonus/commission and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • AI/ML or data-driven solutions
  • Talent Acquisition transformation
  • Customer Success framework
  • strategic customer engagements
  • customer success plans

Nice-to-have

  • curious minds and courageous collaborators
  • sun-drenched optimism and drive
  • organizational change management
  • executive-level communication

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML or data-driven products experience
  • 2+ years Talent Acquisition or HR experience
  • Bachelor’s degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter