Applications Support Senior Analyst – Assistant Vice President
Workforcity
Application support senior analyst
Technical and business support
Application stability and efficiency
The Application Support Senior Analyst provides technical and business support for users of Citi Applications, focusing on quick resolutions, driving stability, efficiency, and effectiveness improvements
Job Summary
The Application Support Senior Analyst provides technical and business support for users of Citi Applications, focusing on quick resolutions, driving stability, efficiency, and effectiveness improvements.
Responsibilities include maintaining application systems, managing operating environments, performing daily checks, risk reconciliations, and developing support documentation.
The role requires assessing risk and impact of production issues, partnering with development teams, participating in application releases, and acting as a liaison between users, technology groups, and vendors.
Matching Summary
The Application Support Senior Analyst provides technical and business support for users of Citi Applications, focusing on quick resolutions, driving stability, efficiency, and effectiveness improvements.
Skills & Requirements
Must-have
Application Support Senior Analyst
technical and business support
application stability and efficiency
UNIX/LINUX operating systems
Oracle SQL/PLSQL
issue escalation and resolution
Nice-to-have
coaching and training new recruits
influencing decisions through advice
adapt AI in day-to-day tasks
explain technical issues simply
Key Requirements
5-8 years’ experience in an Application Support role
Experience with programming languages like Abinitio, ETL tools, Java Spark
Proficiency with Control Center, Autosys
Hands-on experience with NoSQL databases like Mongo DB
Experience with data visualization tools like Tableau
Bachelor’s/University degree or equivalent experience