The Satellite Communications Operations Help Desk Technician Tier 1 - Junior provides first-line support to all DoD users by resolving their technical issues and inquiries
Job Summary
The Satellite Communications Operations Help Desk Technician Tier 1 - Junior provides first-line support to all DoD users by resolving their technical issues and inquiries.
Support focuses on rapid incident response, network troubleshooting, and coordinating service interruptions for transport infrastructure systems.
CACI values the unique contributions that every employee brings to our company and our customers - every day.
Matching Summary
The Satellite Communications Operations Help Desk Technician Tier 1 - Junior provides first-line support to all DoD users by resolving their technical issues and inquiries.
Salary
$49,200 - $100,900
Skills & Requirements
Must-have
First-line support for DoD users
Resolve technical issues and inquiries
C2ISR Data Transport Infrastructure support
Rapid incident response
Network troubleshooting
Audio-visual equipment support
Software and hardware maintenance
Nice-to-have
Effective customer service skills
Culture of integrity and innovation
Flexible time off benefit
Robust learning resources
Key Requirements
Active TS/SCI security clearance
Bachelor's degree or equivalent experience
Minimum 3 years of experience with DoD deployable SATCOM terminals