Senior Analyst - Hr Operations

JLL

Taguig, Philippines
High-volume hr and payroll cases
Timely issue resolution
Sap, workday, servicenow proficiency
Manage high-volume HR and payroll cases as the primary contact resolution provider while conducting analysis to ensure compliance with organizational standards

Job Summary

  • Manage high-volume HR and payroll cases as the primary contact resolution provider while conducting analysis to ensure compliance with organizational standards.
  • Drive process improvements and provide expert guidance to employees and stakeholders through comprehensive case management and direct communication channels.
  • JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

Matching Summary

Manage high-volume HR and payroll cases as the primary contact resolution provider while conducting analysis to ensure compliance with organizational standards.

Skills & Requirements

Must-have

  • High-volume HR and payroll cases
  • Timely issue resolution
  • SAP, Workday, ServiceNow proficiency
  • Advanced Excel skills
  • Analytical problem-solving abilities
  • Excellent communication skills

Nice-to-have

  • Fast-paced BPO/call center experience
  • Process improvement drive
  • Employee experience enhancement

Key Requirements

  • Bachelor's degree in HR or related field
  • 3-5 years payroll and HR analysis experience
  • Proficiency in enterprise system applications
  • Fluency in English required
  • Willingness to work overtime

Work Rights

Not specified

Tailored Resume

Cover Letter